Actionable Steps for Building Great Online Business Relationships
Does the Internet feel like a clique – and you’re not one of the cool girls? Everyone seems to have their own business BFF, an intimate mastermind, always get recommended by others… except you.
I’ve moved around a lot. Like… a lot. When I was three, we moved from the Czech Republic to the US – first Salt Lake City, then Chicago, then Palo Alto, California. At nine, we went on a three-year project to Singapore.
We stayed for 13 years.

I picked the Netherlands (good English, universities weren’t crazy expensive) and wrote an email to every single university with an English-language business programme. “Hi, my name is Maggie, please take me!”
3 months later, I had a one-way ticket to Amsterdam and a transfer to a new university.
The culture shock that came from having grown up in a conservative society like Singapore, which valued conformity and hard work in academia above all, to the very liberal Amsterdam… let’s just say I nearly had a heart attack the first time I walked through the Red Light district. But that’s a whole different story.
One of the biggest life lessons I’ve learned the hard way, with all these new places and languages and cultures…
If you don’t talk to people, you will not make friends.
It’s that simple. The End.
(okay, not really. Here are some actionable tips you to to make it happen.)
1. Introduce Yourself
Join a few Facebook groups you feel comfortable in. Smaller groups are best for good engagement and getting to know people so you don’t feel like just another face in the crowd.
In your introduction, don’t just focus on what you do and your business. This isn’t a time to hunt for clients (and even if you are, no one is really that interested). Share something personal about yourself. Include a photo, something casual with your pet or you, relaxed, having fun. Keep the professional laptop-and-desk photo for your website.
The more personal things you share, the more chances you’re giving people to genuinely connect to you as a human being.
Action Step: Post a friendly introduction in a Facebook group you’re in. Include a casual photo of yourself, and some interesting facts – maybe your favourite TV series, your travel bucketlist, and embarrassing moment.
2. Engage
Lurking in the background, although comfortable, will get you nowhere. Provide helpful + personal content in groups. Give people the chance to get to know you by seeing you regularly… in a human way.
- Comment on other people’s posts – and no generic “that’s great!” allowed!
- Use people’s names
- Make your comments – whether on Facebook, Twitter or Instagram – meaningful and personal.
- Check out their websites, content or other social media and say something positive about it
- Give feedback when asked for
Above all, give from a genuine place. You’re not hunting for new clients here. You’re trying to connect, in a meaningful, human way.
Action Step: Post something in one group once a day. This could be a (short) personal story, something you learned, or something entertaining or inspirational.
3. Share
Want people to share your content? This is what you need to do.
Share their content. People remember those who help them, and in the world of online business, someone sharing your content is a definite help.
I believe in online business karma.
If you do good, help people by supporting them and sharing their content and not expecting anything in return, this will come back to you in a positive way.
Action Step: You know those promo threads in Facebook groups where everyone’s posting their latest blog post or freebie? Go through that thread, pick the links you like and your audience would find useful, and share them on Twitter, Pinterest or Facebook. Let the person know you’ve shared them, too!
4. Ask
After you’ve spent a while being active online in these ways, you’ll probably start seeing certain people popping up. The secret to the many great business friendships I’ve built online all lies in one simple thing I’ve been consistently doing.
I invited people I thought were interesting for a virtual coffee.
A virtual what? Yes, I can hear you.
It’s a casual get-to-know-you chat, ideally with a cup of coffee or tea, over Skype or a similar platform (my personal preference is Zoom). It’s just like having coffee with a new friend you met, except it’s online and you’re probably on different continents and wearing yoga pants.
Here’s a sample template you can use to approach your new business BFFS.
Hey X!
I’ve seen you around often and I really like [your website, your writing style, the fact you Y]. I’d love to get to know you better – would you be open to a coffee over Skype some time? If yes, here’s a link to my online schedule.
Looking forward to it!
Maggie
Action Step: Think of three people you’ve seen around online or you’ve been in contact with, e.g. commenting on each others’ posts, ReTweeting them, etc. Send them a message and ask them for a virtual coffee!
P.S. Don’t you dare pitch anyone on these calls or I will come after you.
Your Turn
Follow these four steps, consistently. It’s very important to remember that you’re trying to build real, human relationships. You’re not hunting for clients, selling something or trying to see what you can get for your business out of the other person.
Let me know – what happened after you did this? How have online relationships impacted your business?
To make life easier for you, I made you a checklist of daily and weekly tasks to do. Make sure you get it + use it!
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Meet Maggie,
MSc, award-winning Business + Marketing Strategist, founder of The Micro-Launch Method™️, and fantasy nerd.
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I sometimes read digital marketing strategists’ blogs to try and keep on a ball and find that it’s hard to find a post this days that doesn’t try to blind you with all this ‘x made millions, I made millions , you’ll make millions’ , it’s just extra work trying to separate all the patronising ‘cheese’ from the content, though it’s sometimes not bad in itself. So, thank you for a making good points in normal human language! Subscribing.
Thank you! I am just beginning my blog and trying to gain a presence in on-line communities!
Thank you! This is great advice!
Thanks Stacey! 🙂
Such good ideas! I’ve been connecting with people more and more online (aren’t we all, LOL!) but these ideas bring it to a whole other level. Especially love “virtual coffee” 😀
Aww, thanks Jodi! Have you tried a virtual coffee yet? What kind of people do you want to connect more with? I love your blog’s purpose. And rose water smells delicious, I didn’t know it was good for your skin!
Outreach is something I’ve really struggled with but I made a point of connecting with people who join my Pinterest group boards & making them feel like they’re part of a team, getting really involved with fb groups & my newsletter subscribers. It’s a work in progress & I haven’t tried a coffee date yet ? I’m a total introvert so I think that will be the next goal. Great tips
Thanks, Claire! Those are great tactics. Where is your audience most active? And I do highly recommend the coffee date 🙂 honestly, I love being alone and I used to get quite nervous reaching out to people and having those coffee dates, but it’s been one of the best things for me and my business. I’ve gotten so much knowledge, opportunities and support through meeting people this way… and it’s fun! 🙂
Great article Maggie! I will share it inside my Facebook Group ? This is definitely something that many of the people in my group are struggling with! I love the whole Facebook Group engaging, but still need to try the virtual coffee… See you in Antwerp!
Haha, hey Maggie! I’ll use your template with you 😉
I’ve seen you around often (yes, I’ve been secretly online stalking you for a while) and I really like you, your message and what you offer. I’d love to get to know you better – would you be open to a coffee over Skype some time? If yes, here’s a link to my online schedule.
https://gabuko.com/book-a-consultation/
Looking forward to it!
Gabriella
PS. In all seriousness, I kid you not, I was going to email you this week about connecting as we could send referrals to each other + you seem very interesting. You’ve made it a lot easier by writing this post. Perfect timing! 😉
PPS. Don’t feel compelled to say yes but I do suspect we will have a lot to talk about. I’ve lived in a lot of countries around the world also. I’m currently living in Budapest and loving it.